FREE SHIPPING ON PURCHASES OF $100+!!

Returns

HOLIDAY GIFT RETURN DETAILS

  • In store credit (gift card) will be issued for all holiday gift purchases
  • MUST have receipt or gift receipt 
  • MUST be returned by 1/15/22
  • MUST have tags still attached
  • MUST show no signs of wear

RETURN DETAILS

  • All non-sale merchandise is returnable.

  • Sale items are final sale (non-returnable).

  • Merchandise must be returned within 14 days or purchase to receive a full refund.

  • After 14 days, you will receive in store credit for your return. 

  • You will receive a full refund for your purchase within 3-7 business days of received merchandise if all of the following apply: 

    • Tags still attached​

    • Unwashed

    • Without Deodorant

    • Without Make-up Stains

    • New Condition

    • Not a single trace of wear

  • Size exchange is possible if sizes are available.

  • Your return will be processed within 1-2 business days of Sixteen:Thirteen receiving it at the store.

  • We do not cover shipping for returned item(s).

  • Please contact us with any questions or issues!!